Terms of Service

These Terms of Service ("Terms") govern your access to and use of Clarirad's radiology information system (RIS) platform and related services ("Services"). By accessing or using our Services, you agree to be bound by these Terms.

Use of Service

Our Services are designed for use by healthcare providers and their authorized personnel for managing radiology workflows, patient information, and related healthcare operations.

You agree to use our Services only for lawful purposes and in accordance with these Terms, applicable laws, and professional standards.

Patient Data Responsibilities

As a healthcare provider using our Services:

• You remain the data controller for all patient data processed through our platform
• You are responsible for obtaining necessary patient consents
• You are responsible for the accuracy of data entered into the system
• You must comply with applicable healthcare privacy regulations
• You must ensure appropriate access controls within your organization

Service Provider Obligations

As your service provider, Clarirad will:

• Maintain appropriate technical and organizational security measures
• Process patient data only as directed and for providing the Services
• Ensure confidentiality of all data
• Assist with compliance obligations upon request
• Notify you promptly of any data breaches

Data Ownership and Control

You retain ownership of all data you input into our platform. We do not claim ownership of your data.

Upon termination of your subscription, we will assist with data export and deletion in accordance with your instructions and applicable retention requirements.

Compliance Requirements

Both parties agree to comply with applicable regulations including:

• Australian Privacy Act and Health Records Acts
• New Zealand Privacy Act and Health Information Privacy Code
• Professional standards and codes of conduct
• Mandatory reporting requirements

Subscription and Payment

Service subscriptions are governed by separate commercial agreements. Subscription fees, payment terms, and renewal conditions are specified in your service agreement.

Termination and Data Handling

Upon termination of your subscription:

• You will have a reasonable period to export your data
• We will delete your data after the export period unless required by law to retain it
• We will provide written confirmation of data deletion upon request

Liability and Indemnification

To the maximum extent permitted by law:

• Our Services are provided "as is" without warranties beyond those expressly stated
• Our liability is limited as specified in your service agreement
• You agree to indemnify us against claims arising from your use of the Services or violation of these Terms

Intellectual Property

The Services, including all software, designs, and content, are owned by Clarirad and protected by intellectual property laws.

Your subscription grants you a limited, non-exclusive license to use the Services for your healthcare operations.

Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the platform. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.

Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any disputes will be resolved in the courts of New South Wales.

Contact Us

For questions about these Terms, please contact us at: [email protected]